The Freight Billing Specialist I is experienced in ocean, and truck transport of shipments. Responsibilities to prepare billing invoices for services rendered or for delivery or shipment of goods.
- Set up new accounts for all terminals
- Prepare and generate invoices from shipper’s bills of lading and review additional documents for accuracy.
- Enter LAX westbound, LAX eastbound and OAK eastbound bills.
- Provide additional billing/entering support to other terminals.
- Resolve billing discrepancies by processing corrections in a timely manner.
- Print and audit costing manifests and match up loading documents.
- Post sailings as directed and print invoices after sailings.
- Send out reporting via email when sailings have been closed.
- Review the returned open invoice report and complete closing/posting as required.
- Audit posted invoices for accuracy and prepare for mailing or emailing. Includes LAX and OAK westbound prepaid invoices and Eastbound collect invoices.
- Research errors and document corrections in applicable systems.
- Input rate letters with special rates to populate within company systems; archive and replace old rates with new rates in Navision.
- Keep detailed notes on specific customer requests in relation to customized billing requirements.
- Demonstrate professionalism on the phone, email and in the office.
- Responds promptly and professionally to internal staff and customer needs/concerns in a quick and courteous manner and able to bring unresolved issues to management.
- Work together as a team with all departments and offices.
- Comply with all policies, procedures, safety rules and regulations.
- Complete all other tasks, duties and errands as assigned.
- Accurate typing and/or data entry skills and ability to use a 10-key
- Basic proficiency in MS Office Suite
- Basic Math Skills
- Experience with Navision is a plus
- Must be organized, detail-oriented, multi-task and work well under stressful situations.
- Ocean freight/logistics experience preferred.
- Maintains regular and predictable attendance required.
- Work overtime as needed.
- Excellent written and oral communications skills.
- Must comply with the company’s drug and alcohol testing requirements.
This position will require the ability to sit or stand for long periods. Use of computer, including a mouse, keyboard, monitor, printer, with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to talk and to hear. The employee frequently is required to sit and stand; walk; use hands to hold, handle or feel; and reach with hands and arms.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship
